Terms of Use

Kidoo is a digital platform for creating personalized children's stories and books, operated by ORCAJO INFORMÁTICA LTDA., registered under CNPJ No. 08.295.364/0001-58, under the commercial brand Kidoo, owned by B2 Inteligência Digital, headquartered at Avenida Atílio Pedro Pagani, No. 855, Suite 207A.

For the purposes of these Terms, "Kidoo", "platform", "we", "our", or "us" refer to ORCAJO INFORMÁTICA LTDA. and to the services made available under the Kidoo brand.

By accessing or using the platform, you declare that you have read, understood, and fully agree to these Terms of Use.

Access to and use of Kidoo are conditioned upon acceptance of these Terms of Use and of the Privacy Policy.

If you do not agree with any provision of these documents, you must not use the platform or contract the services offered.

Continued use of Kidoo after any changes to these Terms constitutes agreement with the version in force.

Kidoo offers a digital platform for creating personalized children's stories and books, using computational resources and artificial intelligence technologies to generate texts, illustrations, and visual compositions from the information provided by the user.

The services may include, among others:

• Creation of personalized digital books;

• Generation of exclusive characters and illustrations;

• Storage of books in a digital library linked to the user's account;

• Private sharing of stories through specific links;

• Reuse of previously created characters for new stories;

• Additional features that may be made available in the future, including subscription plans, physical printing, or new content formats.

Kidoo may add, change, improve, or discontinue platform features at any time, in compliance with applicable law.

The platform is intended for individuals with the legal capacity to contract, and its use is recommended for persons over 18 (eighteen) years of age or legally emancipated persons.

By creating an account or using the platform, the user declares that:

• They have the legal capacity to accept these Terms;

• They will provide truthful, complete, and up-to-date information;

• They are responsible for the confidentiality of their account access credentials.

Stories for children may be created both for one's own children and for relatives, friends, or third parties, provided that the user has authorization to use the data and images provided.

The user is fully responsible for the activities carried out in their account.

To create personalized books, Kidoo may request information such as name, age, physical characteristics, preferences, dedications, and other data related to the child or to the story's characters.

Photographs and other reference images may also be requested to assist in personalizing the illustrations.

The user declares that all information provided is truthful and that they have authorization to use it in creating the requested content.

The quality and fidelity of the final result depend directly on the quality and accuracy of the information provided by the user.

The user is solely responsible for the texts, images, photographs, information, and other content submitted to the platform.

By using Kidoo, the user declares and warrants that:

• They hold the necessary rights or valid authorization to use and submit the content provided;

• They have authorization from the child's legal guardian or from the persons depicted, where applicable;

• They will not submit content that violates copyright, image rights, personality rights, or any other third-party rights;

• They will not use the platform to create or request illegal, discriminatory, offensive, defamatory, violent, sexually explicit content, or content incompatible with applicable law;

• They will not request the unauthorized reproduction of characters, works, or elements protected by the copyright or intellectual property of third parties.

Kidoo may, at its sole discretion, refuse, cancel, or interrupt the generation of content it considers incompatible with these Terms, with its internal policies, or with applicable law.

Kidoo uses artificial intelligence technologies and automated processing to assist in creating the texts, illustrations, and other elements that make up the personalized books.

The user acknowledges that:

• The content is generated from the information provided during the personalization process;

• Minor variations or differences in interpretation are inherent to artificial intelligence systems;

• Kidoo employs technical and operational mechanisms to increase the consistency and quality of the generated content, but does not guarantee an absolutely identical match to the user's subjective expectations.

Kidoo does not use the texts, images, photographs, or other content submitted by users to train its own artificial intelligence models or to train third-party models.

Kidoo may make available complementary policies and documents related to the responsible use of artificial intelligence and to content moderation, which will become part of these Terms once published.

The books and characters generated may be stored in a digital library linked to the user's account, allowing later access and possible reuse in new stories.

The images and characters created will remain associated exclusively with the responsible user's account and will not be shared with other platform users.

Unless the user requests deletion or there is unavailability arising from a legal obligation, the books and characters will remain available for as long as the account remains active.

Kidoo may make available sharing features through specific links.

By choosing to share content, the user acknowledges that anyone who has the respective link will be able to view the shared material for as long as the sharing remains active.

Sharing links are not intended for indexing by public search engines, and the user may revoke sharing at any time, through the features made available by the platform or by request to support.

The prices applicable to the services will be presented to the user before the purchase is completed.

Payments are processed by specialized partners, and Kidoo does not store complete credit card or other payment method information.

Due to the personalized and individualized nature of the digital products offered, the content generated by the platform is not eligible for a refund after the generation is completed, except:

• In the event of a proven technical defect;

• In the event of an error attributable to Kidoo;

• In the event of unavailability that prevents delivery of the contracted service;

• Or in the other cases provided for by applicable law.

Without prejudice to the above, Kidoo may, at its sole discretion and without this constituting an obligation or precedent, grant regeneration of the content, credits, discounts, or refunds in exceptional situations.

Gift vouchers and voucher lots are purchased for free distribution to third parties designated by the buyer.

THE RESALE, commercialization, barter, auction, or any form of transfer for consideration of gift vouchers, individually or in lots, IS STRICTLY PROHIBITED without the prior and express authorization of Kidoo.

If unauthorized commercialization is identified, Kidoo may, without prior notice, cancel the corresponding vouchers and lot and suspend the responsible account, with no right to a refund for the cancelled vouchers.

Resale, distribution, affiliate, or commercial partnership programs require a specific agreement executed with Kidoo. To request authorization, contact us through the channels indicated in these Terms.

All rights related to the Kidoo platform, including software, visual identity, logos, trademarks, texts, illustrations, interfaces, flows, technology, documentation, and other elements protected by intellectual property, belong to Kidoo or to its respective licensors.

The personalized books generated by the platform are licensed to the user for personal, private, and non-commercial use.

Unless expressly authorized by Kidoo, the user may not:

• Commercialize or resell the generated books;

• Remove authorship or ownership identifications;

• Reproduce the platform or its components for commercial purposes;

• Use the generated content in violation of the law or third-party rights.

The processing of personal data carried out by Kidoo will comply with applicable law, in particular the Brazilian General Data Protection Law (Law No. 13,709/2018 - LGPD).

By using the platform, the user declares awareness that their personal data and the data provided for personalizing the stories will be processed as described in the Kidoo Privacy Policy, a document that forms part of these Terms for all purposes.

The images and information provided may be stored for as long as the account remains active, for the purpose of allowing continuous access to the digital library and reuse of the characters in future stories linked to the same account.

The user may request the deletion of their account and personal data, subject to the applicable technical timeframes and legal obligations.

Kidoo may suspend, restrict, or terminate access to the platform, regardless of prior notice, if it identifies:

• A violation of these Terms;

• Fraudulent or abusive use of the services;

• Submission of illegal content or content that violates third-party rights;

• An attempt to compromise the security, stability, or functioning of the platform.

The user may also request the termination of their account at any time through the official support channels.

The deletion of data will follow the procedures described in the Privacy Policy and the technical timeframes necessary for its implementation.

Kidoo makes commercially reasonable efforts to maintain the availability and proper functioning of the platform, but does not guarantee uninterrupted or entirely error-free operation.

Kidoo will not be liable for:

• Unavailability arising from third-party services or infrastructure;

• Incorrect, incomplete, or outdated information provided by the user;

• Improper use of the generated content;

• Violations of third-party rights arising from material submitted by the user themselves;

• Indirect damages, lost profits, or consequential losses related to the use of the platform.

To the maximum extent permitted by applicable law, Kidoo's total liability arising from any claim related to the services will be limited to the amount actually paid by the user for the product or service that gave rise to the claim.

Kidoo may change these Terms of Use periodically to reflect legal, regulatory, technological, or platform-evolution changes.

The updated version will be made available on the website and will take effect on the date of its publication, unless otherwise provided.

We recommend that the user review these Terms regularly.

These Terms of Use will be governed by and interpreted in accordance with the laws of the Federative Republic of Brazil.

The courts of the Judicial District of São Paulo/SP are elected to settle any disputes arising from these Terms, without prejudice to the rights granted to consumers by applicable law.

For questions, requests, or communications related to these Terms of Use, the user may contact Kidoo through the official channels made available on the platform.

Matters related to privacy and data protection may be sent to the email privacidade@kidoo.kids.